I used the LifeOnRecord service for my father’s 20th/80th birthday (leap year baby). Instructions were provided so every step of the process was simple. I was impressed by the customer service I received from the very beginning. All of my questions were answered in a timely manner. The product I received was of excellent quality. This is one of the most unique, precious gifts you can give someone and my father LOVED it! He is still talking about it. Thank you, LifeOnRecord for this awesome service!