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Archives: FAQs

I’m the coordinator and I am not in the US or Canada. How do I record my message?

By LifeOnRecordFebruary 26, 2017September 3, 2020

If you are the coordinator, and you don’t live in North America or the Caribbean, please follow these instructions to leave your introductory greeting. Use one of the 3 methods below to call LifeOnRecord. When asked to enter an invitation number, enter 00100 (this will route you to the Step 1 prompts). You will hear…

How do I use my account page to manage my recordings?

By LifeOnRecordJanuary 17, 2017September 25, 2019

Your account page allows you to rename, sequence, edit, upload, and download your recordings. In the interest of completeness, here is a listing of everything the page offers: A link to a public playlist page with your recordings – This is a web page link that you can copy and paste and send to the…

How much time do I need to put this together?

By LifeOnRecordDecember 13, 2016May 29, 2018

You can create one of the most memorable gifts in the world in as little as 1-2 days.  We’ve had people purchase LifeOnRecord one afternoon, email everyone (and post on Facebook) that same evening asking them to call in within the next 24 hours, and present the recordings to the recipient the very next evening….

Can I include a song or a recording from a voice recorder?

By LifeOnRecordSeptember 27, 2016July 7, 2018

Yes – you can record on your computer, smart phone, or tablet and use either of the two methods below to send us a recording or song. Email us the recording(s). Just use the voice recorder on your iPhone, Android, or other brand and email us the recordings. We accept all major types of recording…

How do I exclude the recipient from a Facebook posting?

By LifeOnRecordSeptember 2, 2016November 15, 2016

Facebook is a great way of spreading the word to callers, but LifeOnRecord is usually given as a surprise, so how do you post on Facebook without the recipient (your Facebook friend) seeing the post? It’s easy: On the post click the “Public” button and choose “More Options”. Choose “Custom”. In the box that comes…

Tell me about the Keepsake Speakers

By LifeOnRecordMay 4, 2015April 6, 2020

A LifeOnRecord Keepsake Speaker plays all your recordings without needing a CD player. This is a compact, (2 inch, by 2 inch, by 3 inch), stylish aluminum speaker that packs a surprisingly loud sound for such a small package. It has a long-lasting rechargeable battery that lasts through about 10 hours of constant playing. The…

What are the benefits of LifeOnRecord?

By LifeOnRecordFebruary 14, 2014August 20, 2020

Why do recipients love LifeOnRecord?  Wouldn’t you enjoy listening to recording after recording of people telling you how great you are, and their favorite memories of you? But the benefits go beyond being a terrific present for the recipient. Benefits For Friends & Family of the Recipient Friends and Family like using it – People want…

Will you try and market your services to my callers?

By LifeOnRecordJanuary 19, 2014November 15, 2016

We know that you want this be convenient for your callers, and you are concerned about anyone soliciting them. We do not call, postal mail, or email your callers We do not sell or give your information to other companies, except in direct connection with supplying the LifeOnRecord service (e.g. we need to pass your…

Are my recordings private?

By LifeOnRecordJanuary 19, 2014November 15, 2016

Your privacy is our top concern, and we employ measures to ensure your information remains confidential. Your recordings are stored on servers in a secure environment with locked doors, surveillance cameras, and electronic monitoring. We employ encryption and password protection. The web site which you access requires a User ID and password, and the files…

Are there any restrictions on the toll-free number?

By LifeOnRecordJanuary 19, 2014November 15, 2016

The US toll-free number is not accessible from countries outside the United States and Canada, but it is accessible for callers in some other countries that use Skype (as a free call). Callers can also phone-in from other countries by dialing 847-943-2021, but they will pay a long distance charge to their local phone company….

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